A KPMG survey in Canada revealed that 26% of Quebecers used artificial intelligence (AI) tools at work, 4 percentage points more than the national average.
Of these, 43% use this technology several times a week and 22% use it daily.
“The fact that more than a quarter of Quebecers use generative AI at work – and that more than one in five Quebecers use it every day – testifies to the good development of the AI ecosystem in Quebec, which, respect, shows the way for the country,” said David Marotte, head of the Quebec region for data and artificial intelligence at KPMG in Canada, in a press release.
The main uses of generative AI among Quebec workers are research (48%), generating ideas (42%) and creating presentations (30%).
Indice national
KPMG created the first Generative AI Adoption Index in Canada to measure the intensity with which Canadians use generative AI tools at work, as well as to understand and analyze the risks and benefits of technology for organizations and society.
The national index is now at 14.6, compared to 17.8 in Quebec. A score of 100 would indicate mass adoption.
Other data
Among AI users at work, 76% say their employer knows they use generative AI at work, slightly below the national average (77%).
We also discover that only 49% of Quebecers who use this technological tool systematically verify the accuracy of the information produced. This result is 6% below the Canadian average.
Ultimately, 76% of users believe that using generative AI tools has allowed them to undertake additional tasks that they otherwise would not have had the ability to undertake.
Benefits and risks
If 61% of users say they save on average between one and five hours per week thanks to the use of AI for several tasks in their work, 12% say they save more than six hours per week. While these employee productivity gains are positive for organizations, they appear to come at a cost.
Indeed, employees adopt risky behaviors when using generative AI platforms: 17% of Quebecers admit to having entered private financial data about their employer following user prompts, while 14% have entered other sensitive information such as supply chain and human resources data following prompts.
“Employees who enter proprietary information about their company into generative AI tools put their employers at risk because these platforms use user data to train their systems,” explains Mr. Marotte. While it is unclear how generative AI systems use information gathered from prompts, this creates a risk of data leaks and can lead to cyberattacks and fraud.”
He adds that organizations need to be aware of how employees use generative AI, and manage the risks and benefits accordingly.
“As more organizations adopt generative AI, this technology is rapidly evolving, as are essential job skills, so skills like data literacy and critical thinking are more important than ever,” he believes. (N.P.)
2023-12-03 06:59:51
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