2024 KIM JAE JOONG Special J-PARTY Fanconcert “I’M TWENTY” in Japan
Regarding bonus special goods, official goods, and exhibition booth SNS upload
『2024 KIM JAE JOONG Special J-PARTY Fanconcert “I’M TWENTY” in Japan』
Thank you very much for coming to the Pia Arena MM performance.
We have received many inquiries regarding the following matters.
We will respond by setting up dedicated counters for each. Please check the applicable areas and contact each counter for inquiries.
◉About bonus special goods
We would like to inform customers who were unable to come to the venue on the day of the event and were unable to receive special goods.
Please mail your tickets (with ticket stubs) to the performance office by 2 weeks after the performance (February 25th).
Once we receive your tickets, we will send you special goods (photo card included) by cash on delivery.
*For electronic ticket customers, please contact the performance office.
*If you are in the N zone, please also mail your ticket and we will send you a photo card by cash on delivery.
[Performance Office]
〒150-0011
8F Okamoto LK Building, 2-17-10 Higashi, Shibuya-ku, Tokyo
To Jaejoong performance office
TEL: 03-5778-9548 (weekdays 12:00~15:00)
◉Regarding defects in bonus special goods
If you have any questions or concerns about special goods, please contact us at the email address below.
*Please set up designated domain reception so that you can receive emails from [email protected].
As for the special goods, the following items are included in the cloth pouch.
・Cloth pouch
・Can case
・2 types of PVC photo cards (1 type randomly selected from 1 type of poster + 2 types of photos)
・Mochi memo paper
・Stickers (Random red/green)
·Student card
https://jaefans.com/information/news/live/1897
◉Official goods
Regarding exchanges of defective products, etc., we will provide further information as soon as the method and contact point are confirmed.
Thank you for your patience.
◉About the exhibition booth
There is no problem with uploading photos taken at the exhibition booth to SNS, etc.
We apologize for the confusion caused to our customers by not being able to provide information on the day of the performance.
