ENEL, one of the largest companies that supplies electricity and natural gas to millions of Romanians throughout the country, sends people a series of extremely important information on how they can solve two problems related to the meters they have , and which monitors their consumption.
ENEL talks, in a first phase, about the fact that if we have problems with that meter used to monitor our monthly consumption of electricity or natural gas, we can officially request its verification by the operator in order to solve any problem of problems they could have, and which could affect the correct registration of consumption.
In the event that we want to carry out modernization works for the electrical panel, ENEL Romania also offers us an option to request this directly from the account we currently have in the MyEnel platform, so that the works to be carried out , to be done in a way that is as easy as possible for us.
ENEL Romania tries to help customers from all over Romania to benefit from the possibility to interact in the most efficient way with the company to solve any kind of problems, or to find out any kind of information, and the fact that many of these processes are available online help to improve the experience of customers in Romania.
From the MyEnel account, section Contract administration -> Meter verification (the meter has no display, the index is blocked, etc.) you can send us a message with your verification request. Also, for this request you can contact us by phone at Info Enel 021 9977, call with normal rate. For more information related to this topic, you can consult the dedicated section below.
You can send us a message with your unsealing request from the MyEnel account, section Contract administration -> Request disconnection, reconnection, sealing or unsealing meter. Also, for this request you can contact us by phone at Info Enel 021 9977 call with normal rate, from the telephone networks in Romania.